Automation refers to the implementation of technology to automate tasks and processes, reducing human intervention by utilizing software, hardware, and control systems to complete repetitive or complex tasks without human assistance.

What does Automation mean?

Automation refers to the application of technology to control and operate processes, machines, and systems with minimal human intervention. It involves utilizing software, sensors, and other devices to automate tasks that were traditionally performed manually. Automation aims to increase efficiency, reduce errors, Optimize processes, and save labor costs.


Automation plays a crucial role in various industries and sectors, including Manufacturing, healthcare, finance, customer service, and transportation. Key applications include:

  • Industrial Automation: Controlling production processes, assembly lines, and equipment in manufacturing facilities.
  • Healthcare Automation: Automating laboratory tests, drug dispensing, and patient monitoring systems.
  • Financial Automation: Streamlining processes for accounting, payroll, and financial reporting.
  • Customer Service Automation: Employing chatbots, virtual assistants, and self-service portals for Customer Support.
  • Transportation Automation: Controlling autonomous vehicles, railway systems, and traffic management.

Automation enhances Productivity by eliminating repetitive and time-consuming tasks, allowing human workers to focus on higher-value activities and strategic decision-making.


The concept of automation can be traced back to the 18th century with the development of mechanical devices, such as looms and steam engines. However, modern automation emerged in the 20th century with the advent of computers and programmable logic controllers (PLCs).

  • 1940s: The development of early computers and PLCs enabled the automation of industrial processes.
  • 1970s-1980s: The introduction of robots and computer-aided design (CAD) systems accelerated automation in manufacturing.
  • 1990s-2000s: The internet and software advancements led to the growth of automation in various industries beyond manufacturing, including healthcare, finance, and customer service.
  • Present: Artificial intelligence (AI) and machine learning (ML) are driving the latest wave of automation, enabling even more sophisticated and autonomous systems.

Automation continues to evolve and transform industries, promising significant benefits in terms of efficiency, productivity, and cost optimization.