How to fix “The server name could not be resolved. [ERROR_INTERNET_NAME_NOT_RESOLVED (0x2EE7)]” – Error Code 12007

Overview

In this article, we’ll focus on resolving the issue described as: “The server name could not be resolved. [ERROR_INTERNET_NAME_NOT_RESOLVED (0x2EE7)]”. This error, identified by the error code Error Code 12007, can impede your system’s performance, and here’s how you can fix it.

Identifying the Problem

Error Code 12007 typically arises when your system or network encounters difficulties resolving a web address. Failed IP address resolution is the primary cause, which can result from incorrect DNS settings, faulty network configurations, or a malfunctioning DNS server.

Common Fixes

1. Check DNS Settings:
– Open your Windows search bar and search for “Network Connections”.
– Select your active network connection and click “Properties”.
– Under “Internet Protocol Version 4 (TCP/IPv4)”, click “Properties”.
– Ensure that “Obtain DNS server address automatically” is selected. If it’s not, input the DNS server addresses manually (e.g., 8.8.8.8 for Google DNS).

2. Flush DNS Cache:
– Press Windows key + R to open the Run dialog box.
– Type “cmd” and press Enter to open Command Prompt as administrator.
– Enter the following command and press Enter: ipconfig /flushdns

3. Restart Your Router/Modem:
– Unplug the power cord from your router and modem.
– Wait for a minute, then plug them back in.
– Once the devices restart, check if the error persists.

4. Use Another DNS Server:
– Follow step 1 in the “Check DNS Settings” fix.
– Instead of using automatic DNS server assignment, select “Use the following DNS server addresses”.
– Set “Preferred DNS server” to 8.8.8.8 (Google DNS) and “Alternate DNS server” to 8.8.4.4.

5. Update Network Adapter Drivers:
– Open your Windows search bar and search for “Device Manager”.
– Click on “Network adapters”.
– Right-click on your network adapter and select “Update driver”.
– Choose “Search automatically for updated driver software”.

Advanced Troubleshooting

1. Reset TCP/IP Stack:
– Open the Run dialog box (Windows key + R).
– Type “netsh winsock reset” and press Enter.
– Restart your computer and check for the error.

2. Reset Network Settings:
– Open the Windows Settings app (Windows key + I).
– Go to “Network & internet”.
– Click “Network reset”.
– Follow the on-screen instructions and restart your computer.

3. Contact Your ISP:
– If none of the above solutions resolve the issue, contact your Internet Service Provider (ISP) for further assistance. They can help identify and rectify network-related issues.

Conclusion

Error Code 12007 can be effectively resolved by implementing the fixes provided. By addressing incorrect DNS settings, flushing the DNS cache, updating drivers, or contacting your ISP, you can restore smooth system and network operations. To prevent future occurrences, ensure that your DNS settings are correct, and periodically flush the DNS cache to clear any faulty entries.