How to fix “The RPC server is not listening. [RPC_S_NOT_LISTENING (0x6B3)]” – Error Code 1715

Overview

This article presents solutions for the “The RPC server is not listening. [RPC_S_NOT_LISTENING (0x6B3)]” issue, denoted by Error Code 1715. Resolving this error is crucial to maintaining system stability and performance.

Identifying the Problem

Error Code 1715 signifies that a Remote Procedure Call (RPC) server is not responding to requests from other applications or services. This can manifest as failed connections, delays in services, or general system performance degradation.

Common Fixes

1. Restart Remote Procedure Call (RPC) Services:
– Open Run (Windows Key + R) and enter “services.msc”.
– Locate and right-click “Remote Procedure Call (RPC)”, select “Restart”.

2. Uninstall and Reinstall Affected Application:
– Uninstall the application/service affected by Error Code 1715.
– Restart your computer and download the latest version of the application.

3. Adjust Firewall Settings:
– Ensure the firewall is not blocking the affected application or RPC server.
– Allow connections to RPC endpoints (TCP ports: 135, 139, and 445).

4. Check Network Connectivity:
– Verify if the network adapter is enabled and properly connected.
– Reset the network connection by running “netsh winsock reset” and restarting the computer.

Advanced Troubleshooting

1. Disable Antivirus Software Temporarily:
– Disable antivirus software and check if the issue persists. Certain antivirus programs may interfere with RPC communication.

2. Check Event Viewer Logs:
– Open Event Viewer (Windows Key + R and enter “eventvwr”).
– Navigate to “Applications and Services Logs” and check for any RPC-related errors.

3. Use RPC Configuration Tool (rpccfg.exe):
– Open Command Prompt as Administrator and run “rpccfg.exe”.
– Check if the RPC endpoint mapper is running and configured correctly.

Conclusion

Resolving Error Code 1715 is crucial for maintaining system stability. By following the solutions presented in this article, you can effectively troubleshoot and fix the issue. Remember to apply the fixes in the order presented, and if the common fixes don’t resolve the problem, consider the advanced troubleshooting methods. Additionally, keeping software updated, avoiding unnecessary firewall restrictions, and monitoring network connectivity can help prevent future occurrences of this error.