How to fix “The package runtime information is corrupted. [APPMODEL_ERROR_PACKAGE_RUNTIME_CORRUPT (0x3D55)]” – Error Code 15701


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Error Code 15701

Error code Error Code 15701 is a common Windows issue that typically arises from “The package runtime information is corrupted. [APPMODEL_ERROR_PACKAGE_RUNTIME_CORRUPT (0x3D55)]”.

Overview

In this article, we’ll focus on resolving the issue described as: “The package runtime information is corrupted. [APPMODEL_ERROR_PACKAGE_RUNTIME_CORRUPT (0x3D55)]”. This error, identified by the error code Error Code 15701, can impede your system’s performance, and here’s how you can fix it.

Identifying the Problem

Error Code 15701 is a Windows-specific error that occurs when the package runtime information, crucial for app installation and execution, becomes corrupt. It typically arises after installing or updating an application, and the most common symptom is the inability to launch or use the affected app.

Common Fixes

  1. Restart Your Computer: A simple restart can often resolve temporary system glitches causing Error Code 15701.

  2. Reinstall the Affected App: If the error persists, try reinstalling the app that triggered the issue. This can replace any corrupted files.

  3. Run the Deployment Image Servicing and Management (DISM) Tool: DISM scans and repairs any system image component corruption, including package runtime information. To run DISM, open Command Prompt as administrator and enter the command:

DISM /Online /Cleanup-Image /RestoreHealth

  1. Use System File Checker (SFC): SFC scans and repairs corrupted Windows system files. Open Command Prompt as administrator and enter:

sfc /scannow

Advanced Troubleshooting

  1. Manually Reset Windows Store Cache: The Windows Store cache can become corrupted, leading to Error Code 15701. To reset the cache, press Windows key + R, type “wsreset”, and press Enter.

  2. Disable Fast Startup: Fast Startup can sometimes interfere with app installations and updates. To disable it:

  • Go to Settings > System > Power & Battery
  • Click “Additional power settings”
  • Click “Choose what the power buttons do”
  • Uncheck “Turn on fast startup (recommended)”
  1. Create a New User Account: Create a new Windows user account and try installing or running the affected app using that account. If the issue persists, it’s likely not account-related.

Conclusion

Error Code 15701 can be a frustrating issue, but by following the solutions outlined above, you can effectively resolve it. To prevent this error in the future, keep your system software up-to-date, avoid installing unauthorized apps, and regularly scan your system for malware. By ensuring your system’s stability and integrity, you can maintain a smooth and error-free computing experience.