How to fix “The installation source for this product is not available. Verify that the source exists and that you can access it. [ERROR_INSTALL_SOURCE_ABSENT (0x64C)]” – Error Code 1612

Overview

In this article, we’ll focus on resolving the issue described as: “The installation source for this product is not available. Verify that the source exists and that you can access it. [ERROR_INSTALL_SOURCE_ABSENT (0x64C)]”. This error, identified by the error code Error Code 1612, can impede your system’s performance, and here’s how you can fix it.

Identifying the Problem

Error Code 1612 is often encountered during software installations or updates, particularly with Windows operating systems. It typically arises when the system has difficulty locating the source files for the installation. This could be because the installation files are missing, corrupted, or inaccessible from the specified source location.

Common Fixes

1. Verify Installation Source:
Ensure that the installation source is connected and accessible. For CD/DVDs, insert the disc and verify it’s working. For downloaded files, make sure they’re in the expected location and not corrupted.

2. Restart Installation:
Close and restart the installation process. Sometimes, temporary glitches can cause this error. A fresh start can resolve such issues.

3. Scan for Malware:
Run a malware scan using a reputable antivirus program. Malware can interfere with file operations and block access to installation sources.

4. Check Disk Permissions:
Make sure you have sufficient permissions to access the installation files. Right-click the file, select “Properties,” then the “Security” tab. Check if you have “Full Control” permissions.

5. Uninstall and Reinstall Software:
In some instances, corrupted software can trigger this error. Uninstall the problematic software and reinstall it using a fresh installer.

Advanced Troubleshooting

1. Reset Windows Update Components:
Open Command Prompt as Administrator and run the following commands:
net stop wuauserv
net stop msiserver
del %windir%\SoftwareDistribution\DataStore
del %windir%\SoftwareDistribution\Download
net start wuauserv
net start msiserver

2. Run a DISM Scan:
Use Deployment Image Servicing and Management (DISM) to repair corrupted system files:
DISM /Online /Cleanup-Image /RestoreHealth

3. Create a New User Account:
Corrupted user accounts can affect installation processes. Create a new user account with administrative privileges and try installing from that account.

Conclusion

Error Code 1612 can be a frustrating issue, but by following the solutions provided in this article, you can effectively resolve it. To prevent this error in the future, keep your system updated, use reliable software sources, and maintain proper file permissions.