How to fix “The cluster group could not be found. [ERROR_GROUP_NOT_FOUND (0x1395)]” – Error Code 5013

Overview

In this article, we’ll focus on resolving the issue described as: “The cluster group could not be found. [ERROR_GROUP_NOT_FOUND (0x1395)]”. This error, identified by the error code Error Code 5013, can impede your system’s performance, and here’s how you can fix it.

Identifying the Problem

Error Code 5013 typically appears when a cluster group cannot be found and is often associated with issues that arise during failover processes. The system may fail to failover between nodes within a cluster, resulting in downtime and connectivity disruptions.

Common Fixes

1. Verify Cluster Group Existence:
Ensure that the cluster group specified is valid and exists in the cluster configuration. Check the cluster group’s properties and confirm its presence in the cluster’s database.

2. Restart Cluster Services:
Restarting cluster services can resolve the error in some cases. This action can refresh cluster group configurations and potentially resolve any temporary glitches.

3. Check Network Connectivity:
Ensure that network connectivity between cluster nodes is stable and functioning correctly. Network issues can obstruct communication between nodes and lead to cluster group errors.

Advanced Troubleshooting

1. Verify Cluster Database Integrity:
The cluster database, where the cluster group’s configuration is stored, may be corrupted. Use the cluster database verification utility to check and repair any inconsistencies.

2. Force Cluster Group Removal and Readdition:
If other methods fail, manually remove the problem cluster group from the cluster configuration. Then, recreate the cluster group to establish a fresh configuration.

3. Install Latest Windows Updates:
Ensure that your Windows system is up-to-date with the latest patches and updates from Microsoft. Microsoft often releases updates that include bug fixes and performance enhancements, which may solve Error Code 5013.

Conclusion

Error Code 5013 can be resolved through various methods outlined in this article. By identifying the root cause and applying the appropriate fixes, you can restore your cluster’s functionality. To prevent future occurrences of Error Code 5013, it’s recommended to maintain system stability, ensure network connectivity, and keep Windows up-to-date.