How to fix “The account name is invalid or does not exist or the password is invalid for the account name specified. [ERROR_INVALID_SERVICE_ACCOUNT (0x421)]” – Error Code 1057

Overview

In this article, we’ll focus on resolving the issue described as: “The account name is invalid or does not exist or the password is invalid for the account name specified. [ERROR_INVALID_SERVICE_ACCOUNT (0x421)]”. This error, identified by the error code Error Code 1057, can impede your system’s performance, and here’s how you can fix it.

Identifying the Problem

What is Error Code 1057?

Error Code 1057 is an error encountered by users attempting to connect to a network. It is associated with login issues as it suggests incorrect account credentials. This error effectively prevents the user from accessing network resources.

When Does Error Code 1057 Occur?

The most common scenario where Error Code 1057 occurs is when attempting to log into a network using a username and password combination that is invalid. This can be due to mistyped credentials or a mismatch between the entered credentials and the credentials associated with the user’s account.

Symptoms of Error Code 1057

The primary symptom of Error Code 1057 is the inability to connect to the network. Users may encounter a message like “Incorrect Username or Password” or a notification that the user’s account is invalid. This error can manifest in various network-related functions, such as accessing shared drives or printers on the network.

Common Fixes

Fix 1: Verify Account Credentials

1. Ensure that you have entered the correct username and password.
2. Double-check for any typographical errors in the credentials.
3. Reset your password if you suspect it might have been compromised or forgotten.

Fix 2: Check Network Configuration

1. Verify that the network cable is properly connected and that the network adapter is enabled.
2. Restart your router or modem to refresh the network connection.
3. Check for any firewall or antivirus software that may be blocking the connection.

Fix 3: Check User Account Status

1. Contact your network administrator to ensure that your user account is active and has appropriate permissions.
2. Verify that your account has not been suspended or disabled.
3. Reset your account password if necessary.

Advanced Troubleshooting

Fix 4: Check Service Account Configuration

1. Ensure that the service account used for the network connection has the necessary permissions.
2. Verify that the service account password is correct and not expired.
3. Reset the service account password if required.

Fix 5: Use Local Security Policy Editor

1. Open the Local Security Policy Editor (secpol.msc).
2. Navigate to Local Policies > User Rights Assignment.
3. Check if the user account has the “Access this computer from the network” privilege.

Conclusion

Error Code 1057 can be a frustrating issue, but it can be resolved by following the steps outlined in this article. Remember, it’s important to verify your account credentials, check network configurations, and contact your network administrator if the issue persists. By applying these solutions, you can restore access to network resources and ensure a seamless user experience.