How to fix “Logon failure: unknown user name or bad password. [ERROR_LOGON_FAILURE (0x52E)]” – Error Code 1326

Overview

In this article, we’ll focus on resolving the issue described as: “Logon failure: unknown user name or bad password. [ERROR_LOGON_FAILURE (0x52E)]”. This error, identified by the error code Error Code 1326, can impede your system’s performance, and here’s how you can fix it.

Identifying the Problem

Error Code 1326 occurs when there’s a mismatch between the entered username and password, or if the user account is not recognized by the system. It typically arises during login attempts or when accessing restricted resources, such as network drives or files. Additional symptoms may include:

• Failure to connect to remote servers
• Inability to access shared folders
• Issues with file and email permissions

Common Fixes

1. Verify User Credentials:
– Double-check the username and password for accuracy.
– Ensure Caps Lock is not accidentally enabled.
– Consider changing the password to a simpler one to rule out any typos.

2. Check Time and Date Settings:
– Verify that the system time and date are correct. Discrepancies can cause authentication issues.

3. Enable Built-in Administrator Account:
– On the login screen, click the power icon.
– Hold the Shift key and click Restart.
– In the Advanced Recovery options, select Troubleshoot > Advanced options > Command Prompt.
– Type “net user administrator /active:yes” and press Enter.
– Restart the system and log in as the administrator.

Advanced Troubleshooting

1. Check Event Viewer:
– Open Event Viewer (Start > Run > eventvwr).
– Navigate to Windows Logs > Security.
– Filter events by Event ID 1326 to identify the specific cause of the error.

2. Repair System Files:
– Run the System File Checker (SFC) tool:
– Open Command Prompt as administrator.
– Type “sfc /scannow” and press Enter.
– SFC will scan and repair corrupted system files.

3. Reset Network Settings:
– Open Settings > Network & Internet > Network reset.
– Follow the prompts to reset network adapters and configurations.

Conclusion

Error Code 1326 can be frustrating, but by following the solutions outlined in this article, you can resolve the issue and regain access to your system. Remember:

• Always verify user credentials carefully.
• Ensure the system time and date are correct.
• Consider using the built-in administrator account for troubleshooting.
• Utilize advanced techniques like checking Event Viewer and repairing system files.
• Stay proactive by regularly checking for system updates and maintaining your system’s security.