How to fix “A privilege that the service requires to function properly does not exist in the service account configuration. You may use the Services Microsoft Management Console (MMC) snap-in (services.msc) and the Local Security Settings MMC snap-in (secpol.msc) to view the service configuration and the account configuration. [ERROR_INCOMPATIBLE_SERVICE_PRIVILEGE (0x511)]” – Error Code 1297

Overview

In this article, we’ll focus on resolving the issue described as: “A privilege that the service requires to function properly does not exist in the service account configuration. You may use the Services Microsoft Management Console (MMC) snap-in (services.msc) and the Local Security Settings MMC snap-in (secpol.msc) to view the service configuration and the account configuration. [ERROR_INCOMPATIBLE_SERVICE_PRIVILEGE (0x511)]”. This error, identified by the error code Error Code 1297, can impede your system’s performance, and here’s how you can fix it.

Identifying the Problem

Error Code 1297 occurs when a service is denied access to a necessary privilege. This error is most often encountered when installing or starting a Windows service. You may see the error message “Error 1297: The service did not start due to a logon failure” in the System Event Log.

Common Fixes

1. Grant the Service Log On as a Service Right
– Open the Local Security Policy snap-in (secpol.msc).
– Navigate to Local Policies > User Rights Assignment.
– Double-click the “Log on as a service” policy.
– Add the service account to the list of users with the privilege.

2. Grant the Service Impersonate a Client After Authentication Right
– Open the Local Security Policy snap-in (secpol.msc).
– Navigate to Local Policies > User Rights Assignment.
– Double-click the “Impersonate a client after authentication” policy.
– Add the service account to the list of users with the privilege.

Advanced Troubleshooting

1. Check the Service Configuration
– Open the Services snap-in (services.msc).
– Right-click on the service having issues and select Properties.
– Click on the Log On tab.
– Ensure that the service is set to log on as an account that has the necessary privileges.

2. Disable and Re-enable the Service
– Open the Services snap-in (services.msc).
– Right-click on the service having issues and select Stop.
– Right-click on the service again and select Start.

3. Restart the Computer
– Sometimes, a simple restart can resolve the issue.

Conclusion

Error Code 1297 can be a frustrating issue, but it can be resolved with the right troubleshooting steps. By following the methods outlined above, you should be able to fix the error and get your system running smoothly again. To prevent this error in the future, ensure that services are configured with the necessary privileges and that the service account has the appropriate permissions.